With the price of the merch itself and the success of the game, they have more than enough funding to get extra staff, suppliers, successfully run the shop and treat customer orders fairly. Really wanted to believe they learned from the kickstarter and got on top of things, the small team excuse can't be used anymore. Just wanted to see what everyone else's experience has been like, from a comparative standpoint :/ I'm so upset. The machine shop has all the latest machine tools for doing There are two. I was basically lied to in emails from them two weeks ago, told my stuff would ship "in two weeks", and here we are two weeks later, no tracking number and now no responses to my emails because they know I'm asking for them to keep their word and honour the order. At least my last two emails have been ignored. ![]() PLANTEGG Plush 35.00 SOLD OUT SOMETHING Plush Keychain 14.30 SOLD OUT MEWO Pixel Plush 30.00 SOLD OUT SOMETHING Big Plush 80.00 WHITE SPACE Sweater 60. ![]() I should also add it's gotten to the point where the customer service team Omocat insists you contact is just ignoring emails at this point now too. OMORI OMOCAT ALL COLLECTIONS APPAREL ACCESSORIES PRINTED MATTER SHOWCASE INFO FARAWAY TOWN Photos Print Set 35.00 SOLD OUT SPROUT MOLE Plush 25.00 SOLD OUT MR. But here's a large chunk of us all waiting for tracking numbers for our shirt orders (and CD orders) from back in March?! It's bad enough to be told that having the release shirt in your order should cause a delay, only to see a large batch of them get shipped to Japan to be resold with no issues. I'm constantly seeing stuff on twitter showing people getting not only shirts, but the new keychains (example: ) knowing they got these orders under 2 weeks from point of purchase, because that's how long the new keychains and "restocks" of shirts have been out. OMOCAT has grown from one person to a team of over a dozen people.
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